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Privacy Policy

Last updated: 25 March 2026

CarDosti ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit cardosti.com or use any of our services. Please read this policy carefully.

1. Information We Collect

a) Information You Provide

  • Name, email address, and phone number when you register or submit a form
  • City and location preferences for personalised car pricing
  • Enquiry details when you request a test drive or dealer contact
  • Feedback, reviews, and ratings you submit on the platform

b) Information Collected Automatically

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent, and clickstream data via cookies and analytics
  • Referring URLs and search terms used to reach our site
  • Location data (city-level) derived from your IP address

c) Information from Third Parties

  • Publicly available car pricing and specification data from manufacturers
  • Dealer and showroom information from our dealer network
  • Social login details (name, email, profile picture) if you sign in via Google or Facebook

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalise, and improve our car discovery and comparison services
  • Show you on-road prices, EMI estimates, and dealer offers for your city
  • Connect you with dealers and respond to your enquiries
  • Send transactional emails (price alerts, enquiry confirmations)
  • Send promotional content and newsletters — only with your explicit consent
  • Analyse usage patterns to improve site performance and content
  • Detect, prevent, and address fraud or security issues
  • Comply with our legal obligations

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. These include:

  • Essential cookies — required for the site to function (session management, security)
  • Analytics cookies — Google Analytics 4 to understand how visitors use the site
  • Preference cookies — to remember your city, language, and display settings
  • Marketing cookies — to serve relevant car ads across partner networks (e.g. Google Ads)

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

4. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Authorised car dealers — when you submit an enquiry or request a test drive
  • Service providers — hosting, analytics, email delivery, and customer support tools operating on our behalf
  • Business partners — co-branded offers or promotions, only with your consent
  • Legal authorities — when required by law, court order, or to protect our rights
  • Successors — in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is retained for 3 years. Account data is retained until you request deletion. Analytics data is anonymised after 26 months.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, email us at privacy@cardosti.com. We will respond within 30 days.

7. Children's Privacy

CarDosti is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Security

We implement industry-standard security measures including HTTPS encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

9. Third-Party Links

Our platform may contain links to third-party websites (e.g. manufacturer sites, dealer portals). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify registered users via email. Continued use of CarDosti after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

CarDosti Privacy Team

Email: privacy@cardosti.com
Address: Kozhikode, Kerala, India
Website: cardosti.com/contact